[NTLK] USB-001 and cracked case

[T. Warren Christopher]

As a long time lurker I can assure all there is probably no one currently active that has done more for this fine group then Frank. I have dealt with him and he is a true professional. For anyone to question his integrity, they should take a long hard look at their own motives.
Cheers Frank, I'd love to meet you one day.

Warren - aka - Yeoleman

PS I'll be 84 in Feb.

-----Original Message-----
From: Forrest Buffenmyer <newtonphoenix at mindspring.com>
To: newtontalk <newtontalk at newtontalk.net>
Sent: Sun, Dec 18, 2011 9:02 pm
Subject: Re: [NTLK] USB-001 and cracked case


I applaud L.W.'s sentiments...but there are clearly past issues here that have 
not been resolved regarding this vendor, and will keep cropping up as long as 
they remain that way.

I stand by my opinion--that this vendor's email response to Frank Gruendel was 
irresponsible and ill-advised. They are fortunate that Frank doesn't demand an 
apology, but I believe that he's far too much of a gentleman for that.

Perhaps they owe the rest of us one.

I believe in taking the high road whenever possible...but I was taught that when 
something is not right, one can do nothing...or speak out against it.

Below I have copy and pasted part of his email. As I was reading it, I was 
struck with a thought: shouldn't this paragraph (in perhaps a more apologetic 
form) have been a much more proper response from Newton Sales/Knowledge 
Navigator?

Thanks,
--Forrest

Sent from my First Generation iPad

On Dec 18, 2011, at 7:18 PM, "L.W. Brown" <lwb at mac.com> wrote:

> If there's a cracking issue it could easily be caused by a combination of 
factors in plastic this old. I've had plastic mountaineering boots & soccer 
shoes literally disintegrate after simply being stored for that long. The 
softeners just evaporate and the remaining material gets brittle. And maybe the 
board is adding just enough extra stress to do more quickly what was already 
about to happen. None if that implies bad intent, poor design or neglect. Stuff 
just wears out. We need to fix & repair it. It's just what is.

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