Re: [NTLK] Avoid GEM ENTERPRISES?

From: brian.tiplady_at_astrazeneca.com
Date: Tue Sep 03 2002 - 08:34:50 PDT


9 out of 3209 is 0.3% not 0.003%!

I've dealt with them, and I'm in the 99.7%

Brian Tiplady

-----Original Message-----
From: Robert Benschop [mailto:rbenschop_at_euronet.nl]
Sent: Tue 03 September 2002 15:38
To: NewtonTalk
Subject: Re: [NTLK] Avoid GEM ENTERPRISES

on 03-09-2002 4:00, Humphreys, David (URB) at david.humphreys_at_honeywell.com
wrote:

> However, a quick check of their feedback shows 3209 transactions with 9
> negatives over 6 months old.
> This would indicate a ~0.003% dissatisfaction rate. Is this what he means
by
> 'TERRIBLE feedback'?

Though I'm not a 'rally around the flag' person either (no offense meant to
any party out of the civil war, remember I'm an ignorant European ;-) but I
do think that a caution on this list about GEM every now and than seems
warranted.

Some of the people complaining about them seemed very lucid and reasonable.
After all, even a ~0.003% dissatisfaction rate isn't hot if you're one of
the ~0.003%......

Robert Benschop

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