Re: [NTLK] can you hear me, memphis?

From: Robert Benschop (rbenschop_at_mac.com)
Date: Tue Jan 29 2002 - 14:55:30 EST


on 29-01-2002 6:55, Victor Rehorst at victor_at_newtontalk.net wrote:

> Someone mentioned a while ago that Newton repairs seem to have been moved
> from Memphis to somewhere else. Maybe you could've just asked for *any*
> fulfillment centre?

Quote from a little while back:

on 08-11-2001 6:15, Loren Finkelstein at Loren_at_Finkelstein.Net wrote:

> So, I called Apple. I tried to call the number I had for the Fulfillment
> Center (888)273-3594, but just got a busy signal. So, I went with
> (800)SOS-Apple. Followed the recordings around and ended up having to call
> Applecare at (800)275-2273. I followed the phone tree through, and spent
> about an hour on hold before finally getting a person (thank god for speaker
> phone). However, when I did get someone they were very helpful. Took my
> serial number and all my complaints.

So it sounds like you might have a reasonable chance if you call
(800)275-2273 when you have a bit of time on your hands.

The upside is that it's free ;-)

Robert Benschop

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