Bad luck can happen to any one and if I had seen your warning before, I=20=
might have not bought 2 Newtons from GEM enterprises OUTSIDE eBay.
I was lucky I guess... I got 2 perfectly healthy and fit 2100 Newtons=20
with 2 working 32 MB card and 2 working 33.6 modem. Plus I ordered them=20=
to Portugal so it would be much harder (read expensive) to return these=20=
2 units. I had a small problem with one of the batteries, but that=20
wasn't problem with the battery. It was innexperience. Everything I have=20=
to say about GEM enterprises is positive...
...sorry about your bad luck.
-mw
A Nobel Peace Prize? I would KILL for one of those!
On Ter=E7a, Fevereiro 19, 2002, at 04:46 , Warren Stone wrote:
>
> I think someone else posted about my troubles with a dead Newton from
> GEM Enterprises but I thought I would take a moment to let everyone =
know
> the things to watch out for.
>
> 1) I bought the Newton "outside" of eBay. I missed an auction deadline
> and emailed them directly. Their auction ad said they had hundreds of
> them. Their auction stated a no DOA guaranty and made a statement that
> they had tried the handwriting recognition.
>
> 2) I bought it via PayPal for the minimum auction bid.
>
> 3) The unit was delivered DOA. Dead touchscreen; a brick would be more
> functional. I just assumed they would replace it with many of their
> "hundreds".
>
> 4) The response I got back was that they sold them as is. They "were =
not
> Newton or Mac people". I tried twice more to complain and they =
ignored
> both requests.
>
> 5) I emailed a number of Newton bidders on eBay to warn them of GEM's
> definition of DOA. GEM complained and got me suspended from eBay for 7
> days for breaking eBay's rules about interfering with an auction.
>
> 6) To date not a single response from GEM.
>
> 7) eBay will not get involved since the transaction was not via an =
eBay
> auction (my bad)
>
> 8) PayPal will not issue a refund since they do not guaranty =
attributes
> of a transaction, only delivery of the item (bet you didn't know =
that).
> PayPal did say that my complaint goes on file and with enough =
complaints
> they may close the user's PayPal account.
>
> 9) GEM violates eBay policy by offering items, services and add-ons
> within most of their auction write-ups. As soon as my eBay suspension =
is
> over I plan to formally complain to eBay about GEM's practices.
>
> So beware of GEM and above all do not buy from them outside of eBay's
> protection policies. And do not rely on PayPal's policies to protect=20=
> you.
>
> Warren
>
>
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