Re: [NTLK] [OT] PayPal gripes hurt sales

From: Grant C. Brunson (grant_at_burneffect.com)
Date: Fri Apr 12 2002 - 12:15:24 EDT


I, for one, have had no problems with PayPal... I've paid for
several eBay auctions from it and subscribed to a couple of internet
related services through it with no problems. In fact, I'm trying
to get my ex-wife to sign up so I can send her her money via
PayPal rather than making the monthly trip to her bank. =P

I really hope this doesn't discourage David or anyone else from
developing such fantastic products and keeping our platform,
at least in my mind, competitive after all these years. Thanks
David. (Humphreys and Watson!)

Grant

re: Poll - Oh, payment methood is not a problem with me. It
$60.00+ pricetag is keeping me from grabbing two of them right
now. Please, PLEASE understand I'm sure the price is fair and
worth every penny, but I gots to save my money to get them.
(Which I will...)

>--- Original Message ---
>From: "Humphreys, David" <david.humphreys_at_honeywell.com>
>To: "'newtontalk_at_newtontalk.net'" <newtontalk_at_newtontalk.net>
>Date: 4/12/02 8:14:57 AM
>

>Dear All,
>
>I am more than a little dismayed at the recent grumbling
>concerning Paypal by a number of people. Your experiences
>may be true and your preferences I respect but I have seen a
>dramatic downturn in sales as a result of these messages.
>
>Coincidence? perhaps, but I wonder how many people are now
>reluctant to use a service that I have had no trouble with
>for the past two years?
>
>I extend a heartfelt *thanks* to those people who always find
>it necessary to keep us informed about the latest 'problems'
>this or that service is having. Truth is that not one service
>can boast that they are problem free. They all have some
>history, some worse than others. Dig long enough on the net
>and you will find it. I have read the reports and can only
>say that it has not been MY experience.
>
>But in the end, people like myself who are negatively impacted
>by this stuff, will quit developing because there is no return.
>
>I have spent a lot of time (and my own money) to bring products
>and enhancements to an obsolete platform. There are more in
the
>works. Do I have your support?
>
>My choice of Paypal was done to streamline the process for you
and me.
>It gives us both a record of the transaction and I don't have
to
>keep making deposits in the bank. Now any number of on-line
services provide this
>and more but this is the one I have chosen.
>
>Now, I am not about to bite the hand that feeds me so I would
like
>to ask you all what method YOU would choose to transfer funds?
>
>REMEMBER: A move back to the archaic days of send check/clear
check/ship product/
>enter information manually, will add time to the process.
>
>I welcome all suggestions as to how this can be handled with
the least
>disruption.
>
>I would like to take a poll to see if the payment method IS
the
>problem.
>
>If I were to accept any form of payment:
>
>i.e. CC/emoney/check/cash/gold pressed latinum...
>
>What would you choose?
>
>Thanks for your support.
>
>Regards,
>
>David Humphreys
>
>--
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>
>

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