Re: [NTLK] Apple Repair SUCKS ???

From: Millicent Gompertz (mgomper2_at_earthlink.net)
Date: Tue Dec 11 2001 - 05:36:35 EST


I just got my MP 2100 from Apple Repair and the repair was fine. The MP was
dead and wouldn't come one. Anyway, I just received it yesterday and it was
returned in great condition.

> From: Larry Zasitko <l.zasitko_at_sk.sympatico.ca>
> Reply-To: newtontalk_at_newtontalk.net
> Date: Mon, 10 Dec 2001 15:53:33 -0600
> To: newtontalk_at_newtontalk.net
> Subject: Re: [NTLK] Apple Repair SUCKS
>
>
>
>
> and gopi_at_sin.sloth.org wrote:
>> Subject: Re: [NTLK] Apple Repair SUCKS
>>
>> On Mon, 10 Dec 2001, DON wrote:
>>> Well,
>>> I got my Newton 2100 back from APPLE REPAIR for the Third time and...
>>
>> I had very, very bad luck with them. They managed to damage one of my
>> Newtons after three attempts. THey didn't solder all the wires in
>> properly, among other things. I am planning to sue them in small claims
>> court very soon.
>> snip.....
>
> I have not had near the problems that you had. I originally had an OMP (when
> they were new on the market) and used it for well over a year and then
> managed to spill coffee all over it, and killed it. I took it into the
> dealer here in town and they sent it away and a week later I had a brand new
> one. Back about 3 years ago I bought a 2100 from the Newton Store in Toronto
> and had no problems until about a year ago. One evening I synced everything
> and did a bit of updating etc. Turned it off and the next morning it would
> not turn on. I did everything that has been recomended and still nothing. I
> talked to Apple Canada and at first could not get anyone that knew anything
> about the newton. After a couple more calls (after being told that they
> would get back to me) I finally got someone that seemed to know what they
> talked about. They sent a box and told me if it did not get here in 3 days
> to phone back. I was out of town on business and when I did get back found
> no box. I phoned them and they sent another box that did show up and I sent
> it back to them. In a week I got a brand new 2100 back and it has been
> working good ever since.
>
> I don't know if I could go to another pda. I tried a Psion and they showed a
> lot of potential but now that they are dead.... I bought a Palm Pilot and
> hated it from the very start so gave it to my brother to use. I did in the
> meantime buy a newton 110 and a 120 that are still in daily use by my wife
> and son. I bought a Jornada 548 about a year ago and am still really
> undecided about it. I like the colour screen and the size makes it easier to
> lug around and there are apps that I could really use that are not available
> on the newton. The main one being PocketCad which lets me take autocad file
> out into the field and mark them up. It works pretty good but again a larger
> screen would really help.
>
> Anyone up for programing a program for the newton that would open Autocad
> dxf files and or dwf files?
>
> In the end I still use my 2100 for most things.
>
> So I am not sure about their offer.... I like Newton's and Apple made a
> mistake to kill it off (or rather Jobs).
>
> No I have never taken any company to court so can't help there...
>
> God luck
>
>
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