Re: [NTLK] infonewt.com

From: Bill davis newton (newton_at_mail.ecity.net)
Date: Fri Aug 31 2001 - 16:32:18 EDT


Thanks for the info Brian. I'll check it out. I have cancelled my
Qwest order today, when the SUPERVISOR of the person I was working with
couldn't help me, just apologized and made excuses....and had pushed
the date back for a THIRD time, from September 5th to September 7th.
And now the supervisor is not returning my calls (I've only called him
twice!)

Folks: STAY AWAY FROM QWEST DSL. When you need help, or want to be
treated like a valued customer, you'll find that they don't give a
dang. Despite THEM making a mistake TWICE, each time _I_ was the one
penalized, by pushing back my startup date another 10 business days.
Not to mention that they have the phone menu system from hell. The
ONLY way I've found to get a person on the line is to choose the menu
item to start a new DSL account. That gets you connected to a human
INSTANTLY. EVERY SINGLE TIME.

Qwest's president published "his" email address on their web site
(yeah, right....). He's gonna get some nasty mail from me this
weekend. Let's see what they do about it.

Mediacom, on the other hand (formerly AT&T Broadband) took my order for
an @Home cable modem hookup on Thursday August 30th at 6:15pm Central
time, and the installer will be at my place on Tuesday, Septh 4th
between 1 and 3pm. That's LESS than two business days. If I'd done it
on Wednesday they probably would have been able to do it SATURDAY (yes,
they do installs on Saturdays!)

Plus, @Home is about$10/month cheaper and almost certainly faster (a
friend who lives about 5 or 6 blocks down the same street gets about
200KB/sec, where I get maybe half that on a good server, usually quite
a bit less.) PLUS I don't have to buy the modem outright, I can rent
it, or I can buy my own and knock the $10/mo rent off the monthly
bill. That'd make it $20/mo cheaper than Qwest DSL. More, actually,
as a comparable speed DSL account is a LOT more expensive.

Qwest is $32/mo or 640kbit/sec access plus another $25/mo for my ISP
(ecity.net). That's $57 vs. @Home's $46! (you do the math on @Home's
speed: approx 200KB/sec time 8 bits per KB is 1600kbit/sec) Plus I had
to buy a new Cisco 678 modem from Qwest instead of being able to
continue to use the 675 model that's worked fine for years at my old
place, only a couple of miles away. And that modem is $95 (on sale;
it's either $199 or $295 otherwise, as I recall)

Between that and Qwest's continual foulups and lack of care about a
customer, I see no reason to give them my money. If I could change my
local phone service through them too, I would.

Qwest can't find it's head with both hands and get my service installed
despite OVER a month of trying. Mediacom is doing it in 2 business
days. Qwest can't do this, despite having an office with service
trucks a block down the street from where I live, and another about 10
blocks over and down.

The downside of this is:

(a) I'll have to move all my myriad email subscriptions and such
(fortunately, I didn't use Qwest.net as my ISP, so I can keep my
current ISP on for a month or two if necessary until I can get 'em all
changed) but that still won't help the zillions of software companies
who know my current address. Another reason to run your own mail
servers and NOT use any ISP's! Maybe I can get my old ISP to forward
such mails (I know one of the head honchos there....)

(b) if I can't get the dyndns and web hop stuff to work using a
different TCP/IP port address, the info-newt.com web server will be
down for the count. Web servers use TCP/IP port 80. @Home supposedly
has this port blocked off at present due to the Code Red virus/worm
(DIE, scum sucking virus creators!). So I may bring info-newt.com back
up, but for now on another port. Perhaps this dyndns service can also
change the ports. I'll see about getting a static ip address after I
get the cable modem installed, and a co-worker of mine who is pleased
with his cable modem service say that if I do that, they MAY be able to
turn port 80 back on just for that static ip or ip's. With the money
I'm saving I can probably afford to get a SECOND static IP and run my
own secondary domain name and mail servers.

Wish me luck...but don't hold your breath.

 - Bill

-----Original Message-----
From: Brian <bmcewen_at_mediaone.net>
Date: Fri, 31 Aug 2001 08:22:39 -0400
Subject: [NTLK] infonewt.com

>
> >he trouble is...everyone is used to www.info-newt.com. Switching it
> >to dyndns would be confusing, break all the links one web sites
> >everywhere, etc.
>
> >Thanks for the ideas, though.
>
> I think you might wish to check out dyndns again, they have more
> features
> than they used to provide.
>
> The custom DNS service for the .com, and the webhop service to go
> with it,
> are things in which I think you might be interested.
>
> Register your info-newt.com with them, register it with
> NetworkSolutions
> and refer it back to the DYNDNS site, and it All Should Work (I
> think).
>

--
This is the Newtontalk mailinglist - http://www.newtontalk.net
To unsubscribe or manage: visit the above link or
	mailto:newtontalk-request_at_newtontalk.net?Subject=unsubscribe



This archive was generated by hypermail 2.1.2 : Sun Sep 09 2001 - 19:47:58 EDT