Hi Vicki,
The Communications Error (-1) is a very generic error, and can be caused by
(emate side) internal corruption of the data you are trying to export, a
problem with the serial port handshaking, or possibly a processor problem.
The document you are trying to export from the emate to the PC...was it
created with Works? Can you pull it up on the emate in works and scroll from the
first page to the last without errors? Are there any strange characters
displayed in the document, as displayed on the emate?
The "installing a package" comment measn to download a special Newton
program file, called a package (file type ".PKG") to the emate to see if it
installs correctly. Click on this link:
http://ottawa.unna.org/unna/games/GomokuPkg.pkg to download an example .pkg file (a small game), and then use NCU to
download the GomokuPkg.pkg file to the emate. Once completed, the GoMoku game
should appear in the unfiled folder of your Extras drawer on the emate. Tap
on it to see if it downloaded properly. If a grid playing board is
displayed, then NCU is indeed communicating with your PC.
Lastly, on PCs that have a processor speed of over 200Mhz, there is a known
issue where NCU has a problem communicating serially. There is a PC package
called slowdown.exe ( http://members.xoom.com/dburggraf/files/SlowDown.exe )
that you can download to your PC. Execute the file, and set the sliders
initially about halfway. Leave the program running and restart NCU and try the
export again to see if this might resolve the problem.
Good Luck! Please let us know what your findings are
Regards,
Gary
> I do get the message on the PC " Connection Status Connected to Newton
> Device "Andrew" using port COM1"
>
> Then I am using the box in the middle row that says---
> Move Information to your desktop computer
> and select the box----Newton Works Export
>
> Then I get a list of all the files on the eMate, pick one to export get
> the
> message on the PC "preparing for export" and immediately "Disconnecting"
> and
> then the error message about communication error (-1).
>
> I am afraid that I don't know what you mean about installing a package to
> see
> if that works??? My son has had the eMate for 4 years of high school and
> has
> used it to take notes in class, transfer them to his computer at home and
> print them. Also, he took tests on it and printed to Apple printers at
> school. We don't have experience with its many features which I hope he
> will
> get into in college. I appreciate your help and hope you can tell me what
> to
> do to install a package???
>
> Desperate Mom Vicki
>
>
> On Fri, 10 Aug 2001 PSorrells_at_aol.com wrote:
>
> > I have been reading the newtontalk list for only a short time. My
> > question is if anyone has been able to connect their eMate to a PC
> running
> > Windows 2000. Our son will be going to college in a week and the new
> > computer just arrived and I can't get it to work with his eMate!!!
> >
> > I am using Newton Connection Utilities. It seems to dock ok, but
> after
> > you select a file to transfer to the PC, you get this message on the
> PC...
>
> After a successful dock, you should see a message like "Connected to
> Newton '<Owner's Name>' on COM1 <or COM2>". If you don't, then there's a
> problem.
>
> > The connection was stopped because of communication error. (-1)
>
> Are you trying to import a file? From/to what application? Try installing
> a package first and see if that works. If so, then there might be a
> problem on the eMate with the data in whatever app you're trying to import
> to.
>
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